Healthcare Quality

We have seen an unprecedented response from organisations with rapid evolution of clinical and structural services to meet the challenges they face. Organisations are looking to identify new innovations and ways of working. Alongside this there are significant ambitions of pathway redesign, and transformation of services across organisation boundaries which will require sustainable, robust governance and processes.

MIAA do not use a “product” or “our method”, often our most productive collaborations start with “we know we have an issue, but we can’t quite pinpoint what it is…”. We know that organisations differ considerably, and we offer instead a triumvirate team approach led by experienced NHS clinical and operational experts who will listen, analyse and strategise with your team, offering a truly bespoke service.

Our Healthcare Quality specialists bring a range of clinical & board level backgrounds to create bespoke, agile and sustainable improvements.

• Quality Governance – Supporting all aspects of clinical governance, clinical effectiveness, patient experience and risk management.
• Regulatory compliance – Extensive service offer to support assurance, compliance and improvement.
• Quality improvement – Working collaboratively to bring about quality improvement through strategy, programmes and clinical audit.

Louise Cobain

Executive Director Assurance

Louise brings extensive experience of NHS Assurance Services. As Assurance Director, Louise leads the management and delivery of MIAA’s Internal Audit and Counter Fraud Services. This includes all aspects of delivery and compliance with professional standards.