About Us

Who we are

Established in 1990 as an NHS Shared Service, we have grown to become the largest in-house provider of internal audit and consultancy services to the NHS. 

Our purpose is to help public sector organisations deliver better outcomes for the communities they serve.

In recent years, our expertise has expanded to support organisations across local government, Police & Fire, charities and housing.

Who we work with  

As a trusted partner, we work with boards, executive and non-executive leaders across the public sector, alongside clinicians and NHS frontline staff.

We bring an in-depth understanding of the complex environments that characterise public service organisations, operating in partnership to provide independent insight and assurance—helping address current and future challenges together.

What we do

We drive financial recovery, strengthen governance, enhance digital readiness, and enable system-wide transformation. Whilst we are proud of the range of services we provide what is more important to us is why we do it. 

Built on Trust

Trust is fundamental to our work at MIAA. Our clients consistently tell us they value the confidence we bring—through independent assurance, practical insight, and collaborative delivery. This trust has been central to our success for over 36 years and continues to drive the impact we deliver today.

Our Approach: Innovative, Tailored Solutions

We combine methodologies with innovative thinking to deliver services that are efficient, tailored to your needs, and designed to add value where it matters most. We take a personalised approach, tailoring our services to meet the unique needs of each client.

Our unique combination of NHS heritage, not-for-profit ethos, and flexible delivery model sets us apart.

Driving Improvement 

MIAA has successfully delivered extensive programmes of independent assurance, consultancy, and transformation across NHSE, Integrated Care Boards (ICBs), providers, local authorities, and the third sector.

Expertise you can rely on

MIAA Solutions, our consultancy, combines an experienced internal team with a network of over 100 associate subject matter experts. This agile model enables us to bring the right blend of skills, expertise, and experience to every engagement.

Our deep sector knowledge, combined with practical insight, ensures we deliver meaningful and sustainable outcomes.

Find out more

Explore our consultancy services. and discover how we can support your organisation in navigating complexity and delivering lasting impact.

Our People

At the heart of MIAA are our people—experienced, values-driven professionals committed to public service improvement.

Our Services

We deliver independent assurance, consultancy, and transformation programmes across NHSE, Integrated Care Boards (ICBs), providers, local authorities, and the third sector—supporting organisations to navigate complexity and achieve lasting impact.

Careers

Our success is built upon attracting and retaining the best talent. This ensures high quality services delivered through the commitment and dedication of our people.

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LOCATIONS

MIAA, Regatta Place
Brunswick Business Park
Summers Road
Liverpool
L3 4BL

Email: miaa.admin@miaa.nhs.uk

Tel: 0151 285 4500 (9am - 5pm Mon-Fri)

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Get in touch at miaa.admin@miaa.nhs.uk

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