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"We offer a full range of assurance and advisory services, enriched by our deep understanding of the issues and challenges you face."
MIAA specialises in delivering internal audit and related services to public-sector organisations across the UK.
With our extensive team of specialists, offices across the North West, and an impressive client portfolio, our solutions are highly innovative and cost-effective.
Our services at a glance:
Our Internal Audit Services place our clients at the heart of everything we do, ensuring risk assessment, planning, assignments, reporting and improvement are delivered in partnership.
We provide sustainable assurance and added value through an approach that ensures:
For more information please contact:
Karan Wheatcroft
Operations Director
The impact of fraud and/or corporate crime can be devastating and the results can have significant consequences for the organisation including employees, clients and suppliers.
The MIAA Anti Fraud Team is here to help organisations reduce fraud and free up resources that can be put back into patient care.
We focus on building strong working relationships to prevent and detect Fraud and Bribery, whilst utilising best practice solutions to provide a tailored service to our NHS client base.
Our team has extensive experience in all aspects of criminal investigation across a number of sectors and works closely with NHS Protect to ensure our clients meet the requirements of their national anti-fraud standards.
MIAA Anti-Fraud Specialists are all fully accredited and adhere to national legislative and best practice guidance.
For more information please contact:
MIAA's Healthcare Quality Team offer a range of products, tools and services designed to help individuals, teams, committees and Boards review and improve the quality of care provided.
Whether you are looking for assurance on key systems and processes or assistance to develop organisation-wide quality frameworks, review current systems and processes, improve the value of your patient experience reviews or implement clinical metrics, the MIAA Healthcare Quality Team is able to help.
Our team includes clinical governance, risk management, clinical audit and quality experts, who have significant experience of working with frontline staff, executive teams and Board members to address specific organisational or service needs.
For more information please contact:
Debbie Rimmer
Head of Healthcare Quality Team
Our technology professionals bring together skills and expertise spanning all facets of infrastructure, mobility, cyber security and incident response to create a comprehensive solution to your needs.
All to often, and too easily, technology advisors can focus on narrow or isolated elements of a bigger problem. Focusing purely of technology without considering risks does not lead to efficient solutions while focusing on policy without considering implementation and operation will not provide assurance.
At MIAA we understand that there is a balance to be achieved if clients are to match excellence in service delivery with security. This is about the big picture. Combining cross sector business experience with detailed technical knowledge ensures that our technology services provide a first class outcome for clients.
Download our Technology Services flyer
Download our Cyber Security brochure
For more information please contact:
Tony Cobain
Assistant Director (Informatics & Infrastructure)
High quality clinical coding and data quality is at the heart of any healthcare system, it supports excellence in patient care and safety as well as financial management through Payment by Results.
Providing a full range of open and on-site training courses to clients, our Clinical Coding Training Academy is one of only three NHS accredited academies in the country, providing an independent assurance that our delivery is of the highest possible standards. In addition, MIAA are commissioned by IHRIM to prepare and moderate exam papers for the NCCQ qualification.
We also provide a range of coding audit solutions; from core Information Governance based audits to more structured reviews spanning coders and specialties or based on specific issues or concerns such as mortality or co-morbidity.
For more information please contact:
Gary Bagley
Clinical Coding Academy Manager
Our Advisory Service provides access to a diverse range of products and professional specialists.
The challenges facing the public sector are unprecedented, and solutions must be developed and implemented to effectively manage complex organisation and wholescale system change, deliver improvements and outcomes, increase productivity and efficiency, whilst ensuring an unwavering focus on service user expectations and experience.
Download our Investigations & Support Service Flyer
For more information please contact:
Keith Bowman
Assistant Director (Advisory Services)
Get more insight - now and in the future.
As an MIAA client or community member, you are given early access to resources that we have developed from our knowledge and understanding of the issues you face. These resources, our "Insights", are based on our experience of working with a substantial portfolio of public-sector organisations and they are designed to help you to achieve your targeted outcomes.
The Insights include:
For more information please contact:
Anne-Marie Harrop
Assistant Director (Learning and Development)
Find our more about our Events Find out more about our insights publication
07887 855 462
karan.wheatcroft@miaa.nhs.uk