We’re aware that some individuals may be receiving fraudulent messages encouraging them to click links to book meningitis vaccinations. These messages are not from the NHS.

Scammers are impersonating the NHS and claiming people will be removed from their GP surgery list, or are at immediate risk, unless they act now. These messages exploit fear and urgency, pressuring recipients to respond without checking legitimacy (‘social engineering’).

This activity follows the confirmed meningitis outbreak in Kent earlier this month, which sadly led to two deaths. In response, the UKHSA and NHS England have coordinated a targeted MenB vaccination programme for specific groups, including close contacts of confirmed cases, University of Kent students living on the Canterbury campus, and nightclub staff or attendees between 5–15 March. This legitimate programme is currently limited to these groups only.

What the Scam Looks Like

Fraudulent messages may arrive by:

• Text message claiming you’ve been exposed to meningitis and must book a vaccine urgently.
• WhatsApp messages stating meningitis is widespread in your area and urging you to click a link.
• Emails instructing you to schedule a vaccine appointment via a link.

These messages can appear very convincing and may closely mimic genuine NHS communications.

How to Spot the Scam
Remember:

• The NHS will NEVER ask you to pay for a vaccine.
• The NHS will never ask for bank details or personal information (other than your date of birth for identity verification).
• While the NHS may send links for appointment booking, they will not request payment or sensitive information via these links.

Prevention advice and action 

If you’re unsure whether a message is genuine:

• Go directly to the official NHS website, or
• Check the NHS App, where any real appointment requests will appear.

Stay Vigilant
Do not click links, respond to messages, or share personal information if you are uncertain about the source. Scammers are deliberately exploiting the concern caused by the meningitis outbreak to steal personal data and money.

If you think you’ve received a scam message, report it to Report Fraud.