This session delved into creating a culture where people feel comfortable speaking up and being heard, focusing on restorative practices and learning cultures. It explored strategies to avoid blame and promote ongoing improvement after incidents.

Led by insights from internationally recognised thought leaders; Professor Sidney Dekker, well known for his work on patient safety and key to the development of restorative and just culture, having written widely on the subject, Dr Robert De Boer, Professor of Safety Management, University of Amsterdam and safety management consultant.

The session also included an in-depth case study from Merseycare NHS Foundation Trust CEO, Professor Joe Rafferty providing valuable perspectives on establishing a fair and learning-focused culture in health and care settings. 

Watch the event in full:

Further Resources

• Dekker (2023): Stop Blaming. ISBN 979-8856476001
• Dekker, Oates and Rafferrty (eds.) (2022): Restorative Just Culture in Practice - Implementation and Evaluation. ISBN 9780367754617
• Restorative Just Culture Checklist
• Just Culture, the movie.
• The foundation for a Restorative Just Culture 

Find out more about masterclass sessions for 2024/25 and book your place via our online brochure.