About Us

We tailor our services to the needs of our clients, because each organisation deserves a unique, custom-designed approach to get the best results.

This short video summarises our achievements in the past year.

Our People

It’s our people who make the difference to our clients. Having a team of trusted, highly skilled, capable and motivated people makes great things possible.

Our Impact

Specialist provider of assurance and solutions services to the NHS and wider public and third sectors. We also work with regional and national bodies, and the private sector.

Careers

Our success is built upon attracting and retaining the best talent. This ensures high quality services delivered through the commitment and dedication of our people.

Established 1990

Established in 1990 as an NHS Shared Service we have grown exponentially over the years to become a leading provider of assurance services to the NHS. In recent years, our expertise has expanded to other public and third sector organisations including Local Government, Police & Fire, charities and housing organisations.

Whilst we are proud of the range of services we provide what is more important to us is why we do it. As a public sector not for profit organisation, we are focussed on enabling our clients to deliver the best possible public service outcome.

Trust

When we ask our clients what they value most in working with MIAA it’s Trust. Trust has always been one of our values and has underpinned our success over the 30 years we have been in operation.

With a personal approach we tailor our services to the needs of our clients, because each organisation deserves a unique, custom-designed approach to get the best results.

We invest in our People and are a recognised leading employer through our IIP Gold Accreditation.

Clients


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Our commitment to customer focus, ensures a personal and tailored approach to adding value where it matters most for our clients.

Our clients deliver vital services under intense public scrutiny and regulation.

We bring an in-depth understanding of the complex environments that characterise public service organisations.

As a trusted advisor, we work with boards, executive and non-executive leaders, clinicians and frontline staff. Operating in partnership providing external insight and assurance, to address current and future challenges together.

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Careers


Our success is built upon attracting and retaining the best talent. This ensures high quality services delivered through the commitment and dedication of our People.

We have created a working environment that is focussed upon learning and a culture of professionalism. Within this we encourage and nurture the individuals who work with us and support the relationships they form.

The professional career paths of our staff are testament to the premium we place on professional staff development. Many of the trainees we have nurtured and supported now occupy leadership roles within MIAA and the wider Public & Private Sectors.

Investors in People

We are proud of our Investors In People Gold accreditation alongside a wide range of professional accreditations.

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LOCATIONS

MIAA, Regatta Place
Brunswick Business Park
Summers Road
Liverpool
L3 4BL

Email: miaa.admin@miaa.nhs.uk

Tel: 0151 285 4500 (9am - 5pm Mon-Fri)

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Get in touch at miaa.admin@miaa.nhs.uk

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