In a highly engaging session, Dr Joanne Hardacre and Georgina Twigg, who worked together as part of the Wellbeing Team at NHS Nightingale London, guided us through a definition of 'what is trauma' and what living with trauma is like for an individual dealing with it.
This is important as it is business, quality and safety critical in health and social care to have a psychologically safe working environment where people can raise questions and concerns without fear.
Joanne and Georgina examine what a psychologically safe working environment looks like and how to behave as leaders to create a one.
Watch the full event here.