Learning from compassionate team working masterclass
In the challenging healthcare environment, teams are facing increasing pressure from high workloads, staff shortages and rising demand, all of which can contribute to burnout. This engaging Collaborative Northwest Masterclass, delivered by Sarah-Jane Dale, Chief Operating Officer, Affina Organisation Development
explored the impact of burnout on individuals, teams and patient care, highlighting the links between staff wellbeing, performance, retention and clinical outcomes.
Sarah-Jane provided insight into the key signs of burnout, the role of compassion in supporting colleagues, and the importance of self-compassion in maintaining resilience.
The session also examined the core elements of compassionate teamworking, including understanding, empathy and practical support, alongside the behaviours and team dynamics that help create psychologically safe, effective and high-performing teams.
The masterclass reinforced the evidence that compassionate leadership and teamworking not only improve staff wellbeing but also lead to better patient experiences, improved outcomes and more sustainable services.
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